Department of Quality Assurance
Overview
Quality Assurance refers to the activities undertaken to ensure that a desired level of quality is maintained in the delivery of healthcare services. It involves attention to every stage of the process, from defining and designing to assessing, monitoring, and improving the quality of care.
Who We Are
Our quality department journey started with ORBIS International, a renowned organization dedicated to improving global eye health. Their support and guidance have played a crucial role in the establishment and development of our Quality Assurance department.
At SCEH, we take pride in our commitment to quality. Our dedicated Quality Assurance department ensures that the highest standards of patient care and safety are maintained throughout our organization. With our sincere efforts and intelligent direction, we have made a significant impact on the quality of our hospital and its services.
NABH Accreditation: We are proud to have successfully sustained accreditation from the National Accreditation Board for Hospitals and Healthcare Providers (NABH) since 2012. In fact, we were the first hospital in northern India to achieve NABH accreditation back in November 2012. This recognition highlights our unwavering dedication to upholding rigorous quality standards in healthcare delivery.
Expanded NABH Certification: Not only is our main hospital accredited by NABH, but our secondary centers in Mohammadi, Saharanpur, Vrindavan, Meerut, Alwar, and Ranikhet have also obtained NABH Entry Level Certification. This expansion further demonstrates our commitment to maintaining consistent quality standards across all our locations.
Facts & Figure
FY | No. of Endophthalmitis cases identified | Rate of Post operative Endophthalmitis | Benchmark Figure |
|---|---|---|---|
2023-24 | 0/2223 | 0.00 % | < 0.08% |
Month | Number |
|---|---|
Apr-23 | 0 |
May-23 | 0 |
Jun-23 | 0 |
Jul-23 | 0 |
Aug-23 | 2 |
Sep-23 | 0 |
Oct-23 | 1 |
Nov-23 | 1 |
Dec-23 | 1 |
Jan-24 | |
Feb-24 | |
Mar-24 |
POST OPERATIVE INFECTION RATE
CATARACT
No Data Found
Average Time spent in OPD
Wating time in minutes
No Data Found
OUR STRENGTHS
- Dedicated and passionate team with 13 years of experience
- Excellent practical knowledge
- Extensive Experience in providing Consultancy
- Proficiency in various aspects of Quality
- Management system including Lean, Six Sigma, Change Management, Total Quality Management, Problem solving and continuous Quality Improvement
OUR JOURNEY
Training Verticals October 2023
What our patients says
EXTERNAL CONSULTANCY SERVICES
Vision of our Quality Consultancy Services: "Help customers to grow their business through Quality improvement” Quality management consulting services provide a broad range of advisory services, support, or technical talent to help an organization achieve successful project outcomes in quality initiatives related to compliance, certification with quality standards, quality management systems software, training, and more. QRC Team members have been associated with consultancy services in Eye hospitals not only nationally but also internationally in countries like Indonesia, Vietnam and Bangladesh glorifying the name of SCEH in dazzle. More than 41 hospitals / Eye centres have been supported by us for Quality Improvement processes across India and internationally so far.
Projects
Why SCEH
Our Focus: At SCEH, our primary focus is on providing exceptional patient care and ensuring their safety at all times. We believe in delivering healthcare services of the highest quality, from defining and designing the care process to continuous assessment, monitoring, and improvement.
Join Us: If you are seeking a healthcare provider that places a strong emphasis on quality, trust SCEH to meet your needs. Our experienced team of professionals is dedicated to delivering the best possible care and ensuring your well-being. Experience the SCEH difference and let us take care of you.
Contact Us: To learn more about our quality initiatives or to schedule an appointment, please reach out to us using the contact information provided. We look forward to serving you and providing you with the highest standard of healthcare.
Remember, at SCEH, quality is our priority!
